Privacy Policy
How Phoenix Packaging collects, uses and protects information shared with us.
Information we collect. When you contact us via the enquiry form, email or phone, we collect the details you provide — typically your name, company, email, and project information — so we can respond and progress your enquiry.
How we use information. We use it solely to reply to enquiries, prepare proposals, deliver work you have engaged us for, and maintain ordinary business records. We do not sell personal data to third parties.
Sharing. We share information only with trusted manufacturing, logistics and service partners where strictly necessary to deliver your project, and where required by law.
Retention. Enquiry and project records are retained for the period necessary to manage our commercial relationship and meet legal obligations.
Your rights. You may request access, correction or deletion of personal information we hold about you by emailing our team.
Contact. For any privacy question, please reach us via the contact page.